Get help with technology

DfE provided laptops and internet access for disadvantaged children and young people during coronavirus (COVID-19).

Ordering is closed for laptops, tablets and extra mobile data. 4G wireless routers are available to order until 31 July. We still offer support with digital platforms and training.

to view your order history, or give a colleague access to the service and Support Portal

Laptops and tablets

Find out how to reset or get help with devices. Read guidance on ownership and safeguarding.

Internet access

How to request 4G wireless routers before 31 July, and reset routers for use after free data ends.

Digital education platforms

Apply for funded support to access and use Google Workspace for Education Fundamentals, or Microsoft 365 Education.

Training and support for remote and face-to-face education

Access funded advice, guidance and training from a network of schools and colleges expert in their use of technology.

Guides for parents, guardians, pupils and students

Get help guides to share with the children, young people and carers using the laptops, tablets and 4G wireless routers provided by DfE.

Contact us

We aim to respond within 3 working days.