Cookies

Cookies that measure website use

We use Google Analytics software to collect information about how you use ‘Get help with technology’. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

• the pages you visit on ‘Get help with technology’
• how long you spend on each page
• how you got to the site
• what you click on while you’re visiting the site

We don’t allow Google to use or share our analytics data.

How we use cookies

Essential cookies

Essential ‘Get help with technology’ cookies include:

Name	Purpose	Expires
_session_id	Stores encrypted session data	When you close your browser, or don't visit any page for 1 hour
_consented-to-cookies	Saves your cookie consent settings	6 months

Measuring website usage (Google Analytics)

Google Analytics sets the following cookies:

Name	Purpose	Expires
_ga	Used to distinguish anonymous users	2 years
_gid	Used to distinguish anonymous users	24 hours
_gat	Throttle requests	10 minutes
_gat_gtag_UA_174530138_3	Throttle requests	10 minutes