How to get started with your 4G wireless router
User guidance for 4G wireless routers to share with children, young people and their carers.
This is suggested guidance for end users. You can edit this and you should add contact details for a support person so the user can get help with their device. You can also add details to the safeguarding section to make it more relevant to your organisation.
In the box, you’ll find a:
- multilingual quick start guide
- MiFi Router
- micro-usb charging cable
Do not remove the SIM, the router will stop working
The router will only operate with the SIM card that is already installed. Attempting to use the SIM card with any other device will either not give a data connection or will cause the SIM card to become barred.
Gently remove the back cover
Take a note of the SSID and the WiFi key on the label, you’ll need this to get online
Insert the battery and replace the back cover
Turn the router on, using the button on the top-left
The lights will change colour while it is booting up, they’ll go from green to red and back to green – then the router is ready to use
On your laptop or tablet, select the Wifi network – this is the SSID you noted earlier and click Connect
Tick the box that says “Connect automatically” so that your device will always connect to the router when it is turned on
Enter the Wifi Key you noted down earlier and click Next
You’re now online
Charging your router
Connect the micro-USB charging cable included into the micro-USB port on the bottom of the device and connect the other end to any USB charger.
Getting support with your router
If you have any problems with your router, you should contact [insert the contact details of your support person below]:
Managing your monthly data allowance
Your 4G router has a monthly data cap. When the router runs out of data it will not connect to the internet until more data is added at the beginning of the next month.
To help prevent this, make sure your 4G router’s data connection is only used for education and for social care services.
Staying safe online
Your 4G wireless router uses a filtering system that blocks some inappropriate content and limits searching to the ‘Safe Search’ supported by popular search engines. The router is also set up to comply with privacy and human rights legislation.
If you’re blocked from viewing something you think you need for your work or wellbeing, get in touch with your school or local authority contact.
If you’re worried that your child is accessing harmful content on any device, visit this web page to see support and advice: https://www.gov.uk/guidance/safeguarding-and-remote-education-during-coronavirus-covid-19#communicating-with-parents-carers-and-pupils.
If a child is worried or needs support, they can call Childline (0800 1111), download their ‘For Me’ app or visit the website: https://www.childline.org.uk/.
If your child has a social worker, you should contact your local authority if you have any concerns about your child’s safety or wellbeing.
Device ownership and distribution
Preparing 4G routers