Device types and IT settings

Get the technical specifications of the laptops and tablets provided by the Get help with technology programme.


Microsoft Windows laptops

From September 2020, you were offered a choice of settings.

Not having DfE settings installed

These ‘DfE Standard’ Windows devices were provided with factory settings. Your school, trust or LA should configure them at your own cost before lending them to pupils. This means installing preferred safeguarding measures and bringing them into an existing device management framework.

DfE settings installed

These ‘DfE Restricted’ Windows devices were set up with content filtering and MDM software before delivery. They’re not configurable, and there are limitations on downloading software and changing strict content filters that may prevent some browsers and conferencing tools from functioning. These settings expire on 30 September 2021. Read our guidance on how to reset devices and apply your own security settings to make them safe for pupils and students to use.

Read more information about preparing Microsoft devices for pupils, including how to access the local admin and BIOS passwords you’ll need to reset devices.

All devices provided before September 2020 were delivered with safeguarding and mobile device management (MDM) software installed. You can find out when that software expires in our guidance.

Find the technical specifications for Microsoft Windows laptops in the table below.

Google Chromebooks

A web-filtering solution called Cisco Umbrella was included free of charge until 30 September 2021, if you wish to use it. If you decide not to use Cisco Umbrella, or you continue using the Chromebooks once Cisco Umbrella has expired, DfE will no longer support these devices. It’s your responsibility to avoid risks to the online safety of the children and young people you’re providing devices to. Find out more about Cisco Umbrella in our guidance.

A Chrome Education Upgrade (Chromebook license) was offered with every device.

iPads and Windows tablets

Find out how to manage Microsoft Windows tablets.

Find out how to manage Apple iPads.

Pre-issued devices

In addition to brand new devices, we offered ‘pre-issued’ devices too. These had been distributed as part of the Get help with technology programme, and then returned. They may or may not have been used.

Our delivery partner completed the following quality checks for each used device:

  • it was visually inspected, and where possible any labels (such as asset tags) were removed
  • it switched on and powered up
  • the screen, CPU, RAM and HDD were tested
  • the device was reset

These devices met the minimum technical specifications for remote education. They may have residual asset labels, external scratches, smart water application, etching or writing on the exterior of the device.

The devices came with any remaining manufacturer's warranty (this was less than a year).

Minimum specification

Minimum specification
Microsoft Windows laptop Google Chromebook Microsoft Windows tablet Apple iPad Dell Latitude 5300 series Microsoft Windows laptop
Chassis type Clamshell – Business grade Clamshell – Education grade Tablet Tablet Clamshell privacy shutter
Minimum screen size Minimum 11 inch screen Minimum 11 inch screen Minimum 11 inch touch screen 10.2 inch multi-touch screen 13.3” non-touch
Resolution HD (or better) HD Minimum 1280 × 800 2160 × 1620 HD (1366 x 768) anti-glare
Processor Intel or AMD Integrated Graphics Intel or AMD Integrated Graphics Intel Apple A10 Fusion – 64-bit Intel Core i5-8265U processor with Integrated Intel UHD 620 graphics
Memory Minimum 4GB Minimum 4GB Minimum 2GB 3GB 8GB, 1x8GB, DDR4 Non-ECC
Storage Minimum 64GB Minimum 16GB Minimum 32GB 32GB 128GB PCle NVMe Class 35 Solid State drive
Connectivity Wi-Fi to 802.11ac Wi-Fi to 802.11ac Wi-Fi to 802.11ac 802.11a/b/g/n/ac Intel Dual Band wireless AC 9560 (802.11ac) 2x2, Bluetooth 5.0
Audio Stereo speakers Stereo speakers Stereo speakers Stereo speakers
Ports USB USB USB 3.0 Lightning and Smart Connector MicroSD card reader
Input Standard UK keyboard Standard UK keyboard N/A N/A Non-backlight single point standard UK keyboard
Video port HDMI Yes, through USB-C Yes, through USB-C or mini HDMI depending on model
Multimedia Webcam Webcam Webcam Rear and front cameras
Audio ports Headphone and microphone socket Headphone and microphone socket Headphone socket Headphone socket
Operating system Windows 10 Pro Education Chrome OS Windows 10 Pro iPad OS Windows 10 Pro (64 Bit), English, Dutch, French, German, Italian
Bluetooth Yes Yes Yes Yes Wireless Drivers for Intel 9560 + Bluetooth 5.0
Encryption Yes Yes Yes
Security TPM 2.0 Google Security Chip H1 TPM 2.0
Weight Maximum 1.8kg Maximum 1.29kg Maximum 750g 483g
Battery life 7 hours 10 hours 9 hours 10 hours Express-charge battery
PSU Fitted with UK 3-pin plug as standard Fitted with UK 3-pin plug as standard Fitted with UK 3-pin plug as standard Charging via power adapter or USB to computer system

4G wireless routers

Read our 4G wireless router guidance for information on internet connectivity devices and data limits.