Continue using your router after 31 July 2021 – what you need to do

All 4G wireless routers come with SIM cards that provide data until 31 July 2021. To continue using your router after this date, you must reset it and replace the SIM card. The date you need to reset your router depends on the type of router you have.


If you have a Huawei router

To continue using your Huawei router, you must reset it before 16 July 2021.

If you do not do this, you’ll be unable to use another SIM card when the data runs out.

Using another SIM card will remove the content filters. Read our safeguarding guidance and information for parents and carers on keeping children safe online.

Before you start

It will take between 5 and 10 minutes to reset your router. You should read all the steps before you begin.

You’ll need your Huawei router and the router’s network name ('SSID') and wifi key, you can find these on a label under the back cover of your router.

You’ll also need a laptop, tablet or mobile phone.

Reset your Huawei router

Once you have your wifi network name and password, follow the steps below.

  1. Connect your laptop, tablet or mobile phone to the router through the wireless network or the USB cable. (If you have problems connecting, you can read our Huawei router setup guide).

  2. Open a web browser and type in the address bar to get to the Huawei login screen. If the page is blocked by your organisation‘s web filtering, you may need to add and to your IP address allow list.

  3. Enter your Huawei router login password, you'll need to sign in to see this.

    Sign in to see your Huawei router login password

    Select ‘Log in’.

    If you cannot log in, check you're using the protected password and not the password 'admin'.

    Screenshot of Huawei ‘Welcome to Mobile WiFi’ log in screen. The screen asks for you to enter your password and has a button to log in.

  4. Once connected, you’ll be asked to read and accept the privacy notice and user agreement.

  5. Choose whether you want overnight updates, we recommend you select ‘Enable and continue’.

  6. You’ll be asked if you want to change your wifi name and password, we recommend you keep the ones you have.

  7. Choose a new Huawei router login password, this should be at least 8 characters and different from your wifi password. You must make a note of this password as you may need it later. Select ‘Finish’.

    If your new password is accepted, you’ll be redirected to the router settings homepage.

  8. You should get an alert about a software update. Check your router is plugged into an electrical outlet and select ‘Update’.

Screenshot of new version reminder. Heading ‘New version reminder’. Your current version (for example The new version you can use (for example ). Warning text ‘During this update, the device may disconnect from the internet. The device must remain connected to a power source in order to prevent any damage. Begin update?’. A button labelled ‘Update’.

Once the update has downloaded it will begin to install automatically. This should take around 5 minutes. Router lights may turn on and off during this time.

You’ll get a notification once the installation is finished.

Check your router has been reset

After you have downloaded and installed the software update, you should be redirected to the Huawei login screen. If you need to access this screen manually, open a web browser and enter in the address bar.

You may find that the language has defaulted to non-English. You can change the language back by clicking the dropdown menu named ‘Taal’ in the top-right of the screen and selecting ‘English’.

Enter the new device login password that you chose and click ‘Log in’. If you are redirected to the router settings homepage, your Huawei router is now reset and ready to use.

The SIM card supplied with the router will provide data until 31 July 2021. You can replace this with an alternative SIM card at any time.

If you are unable to access the router settings, you should:

  • check if you’ve entered the device login password correctly, this is the one you chose when you reset your router and is different to your wifi password

  • make sure you have installed and downloaded the software update to reset your router

  • contact us if you’re still having difficulties

If you have a TP‑Link or D‑Link router, you can reset your router and insert another SIM card at any time. If you choose to do this before 31 July 2021, your router will no longer receive data from DfE.

Resetting the router will remove the content filters. Read our safeguarding guidance and information for parents and carers on keeping children safe online.

Before you start

This process will take around 5 minutes. You should make sure the router is turned on and fully charged.

You will need a pin, paperclip or similar object.

Resetting the router means it will no longer work with the SIM card it came with.

  1. Remove the back cover from the router.

  2. Locate the ‘Reset’ button next to the battery and insert a sharp object (such as a pin or paperclip).

  3. Hold down the ‘Reset’ button for 5 seconds to erase the router’s current settings.

  4. Remove the battery and take out the current SIM card (the one provided with your router).

  5. Insert a replacement SIM card, then replace the battery and back cover.

  6. To activate the new SIM card, use the power button to turn the router off and on again.